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Privacy Policy

Last Updated: 22/08/2026

We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect information when you visit the BorderBoxer website or submit information through our forms, in accordance with the UK GDPR and the Data Protection Act 2018.

 

Data Controller

BorderBoxer is the data controller responsible for your personal data. For any questions or requests regarding your personal data, you can contact us at tom@borderboxer.co.uk.

We are registered with the Information Commissioner’s Office (ICO), registration number: ZC193023.

 

Information We Collect

We may collect personal information when you voluntarily submit it through forms on our website. The information we collect may include:

  • Form Data: Name, email address, and any other information you choose to provide via contact or enquiry forms.
  • Technical Data: IP address, browser type, device information, and usage data.
  • Cookies and Tracking: Necessary and optional cookies and similar technologies used to enhance site functionality and analyse traffic.

 

How We Use Your Information

We use the data collected for the following purposes:

  • To respond to enquiries submitted through our forms.
  • To ensure the website functions correctly and securely.
  • To analyse site traffic and visitor behaviour using analytics tools such as Google Analytics 4 (GA4), where consent has been given.
  • To ensure proper functioning of third-party services.

 

Legal Basis for Processing

We rely on the following lawful bases for data processing under UK GDPR:

  • Legitimate Interest: For strictly necessary cookies required for website operation, security, and performance.
  • Consent: For optional cookies and tracking technologies, including analytics cookies such as Google Analytics 4, and for data submitted via forms.

 

Data Sharing and Third Parties

We do not share personal data with external parties except for:

  • Website hosting, caching, and security services.
  • Analytics providers, including Google Analytics 4, where consent has been provided.

No personal data is shared for marketing or advertising purposes.

 

Data Retention

We retain form submission data for up to 24 months after your last contact with us, unless a longer period is required for a legitimate business or legal reason, after which it is securely deleted. Cookie and analytics data is retained in accordance with the durations listed in the cookie table below and by our service providers.

 

Data Subject Rights

Under the UK GDPR, you have the right to:

  • Request information about any personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Request that we transfer your personal data to another provider (data portability), where applicable.
  • Withdraw consent for optional cookies and tracking at any time.
  • Object to or restrict data processing (where applicable).

You may exercise your cookie-related rights at any time via our consent management tool. To exercise any other right, contact us at tom@borderboxer.co.uk. You also have the right to lodge a complaint with the ICO if you are unhappy with how we handle your data (see Complaints below).

 

Handling Complaints

If you wish to raise a data protection complaint directly with us, you can do so by emailing tom@borderboxer.co.uk. We will acknowledge receipt of your complaint within 30 days and respond as promptly as we are able.

If you remain unhappy, you can lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by calling their helpline on 0303 123 1113.

 

Cookies and Tracking Technologies

Our website uses a consent management platform (CMP) to manage cookies and similar technologies. Necessary cookies are set by default, while optional cookies, including Google Analytics 4, are only activated after you provide explicit consent. You can review and change your preferences at any time via the cookie banner or cookie settings.

 

Data Security

We implement appropriate technical and organisational measures to protect personal data submitted through forms and data collected via cookies and tracking technologies.

 

International Data Transfers

If any data is processed by third-party services outside the UK, including analytics providers, appropriate safeguards such as the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses are in place to comply with the UK GDPR.

 

Updates to This Policy

We may update this policy to reflect changes in our website practices, consent mechanisms, or legal obligations. Significant changes will be communicated via our website.

 

Contact Information

For any questions regarding this privacy policy or your personal data, please contact us at tom@borderboxer.co.uk.